CANTLEY COCK LIMITED
Last updated: 23 February 2026

1. Who We Are

CANTLEY COCK LIMITED (“we”, “us”, “our”) operates https://thecantleycock.com.

Registered Office:
Oaklands Hotel
89 Yarmouth Road
Norwich
England
NR7 0HH

Company Number: 13025127

For privacy enquiries, please contact:
📧 hello@thecantleycock.com

We are the data controller responsible for your personal data under UK data protection law.

2. What Personal Data We Collect

We collect limited personal data through our website.

a) Contact Form Submissions

When you submit an enquiry via our website, we collect:

  • Name
  • Email address
  • Subject
  • Message content

This information is used solely to respond to your enquiry.

b) Table Bookings (TableIn)

Our website integrates with TableIn for online reservations.

When you make a booking via TableIn:

  • Your booking details are processed by TableIn directly.
  • We receive reservation information necessary to manage your booking.
  • TableIn acts as a separate data controller for its own processing activities.

Please refer to TableIn’s Privacy Policy for details on how they process your data.

c) Automatically Collected Data

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit

This data is collected through cookies and analytics tools.

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries
  • Manage table reservations
  • Improve website performance
  • Protect the website from spam and malicious activity
  • Comply with legal obligations

We do not sell or rent your personal data.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

  • Legitimate Interests – to respond to enquiries and manage bookings.
  • Consent – for analytics and marketing cookies.
  • Legal Obligation – where required by law.

5. Cookies & Website Technologies

Our website uses cookies and similar technologies.

We use:

  • Google Analytics 4 (GA4) – to understand visitor behaviour and improve our website.
  • Google reCAPTCHA – to prevent spam submissions.
  • WordPress functional cookies – for essential website functionality.
  • Amazon Application Load Balancer – to support website performance and availability.
  • Google Maps – to display our location.
  • Facebook and Instagram embeds – to display social media content.
  • Google Fonts – to display website typography.

We use Complianz to manage cookie consent in accordance with the Privacy and Electronic Communications Regulations (PECR).

Non-essential cookies (statistics and marketing) are only activated after you provide consent via our cookie banner.

You may withdraw or change your cookie preferences at any time using the cookie settings tool available on our website.

6. International Data Transfers

Some service providers (including Google and Meta/Facebook) are based outside the United Kingdom and may process data in the United States.

Where international transfers occur, appropriate safeguards are used, including:

  • UK International Data Transfer Agreements (IDTA)
  • Standard Contractual Clauses
  • Adequacy decisions where applicable

7. Data Retention

We retain personal data only for as long as necessary:

  • Contact form enquiries: up to 24 months unless ongoing correspondence requires longer retention.
  • Booking information: retained in line with operational requirements and legal obligations.
  • Analytics data: retained according to Google Analytics settings.
  • Security logs: retained for a limited period for monitoring and fraud prevention.

We regularly review stored data and securely delete it when no longer required.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption
  • Secure hosting via IONOS
  • Firewall and security monitoring
  • Restricted access to email and administrative systems

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact: hello@thecantleycock.com

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://www.ico.org.uk
Helpline: 0303 123 1113

10. Third-Party Websites

Our website may contain links to third-party websites or services (including TableIn and social media platforms). We are not responsible for the privacy practices of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.